Introduction to counselling skills (2 days)

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Quick Overview

This course teaches the core skills of actively listening to clients and helping them to solve their own problems. These skills are central to all the other courses described here. Workers relatively new to the ‘helping’ sector and without professional qualifications have particularly benefited from this course, especially if they are able to practice the skills under supervision back at the workplace.

By the end of the course participants will be able to

  • describe the value of active listening
  • use open-ended questions and reflections to draw clients out
  • give meaningful summaries to clarify a client's position
  • be aware of the ways they sometimes block their own active listening

Introduction to counselling skills (2 days)

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Pip Mason
Pip is a nurse, trained in cognitive-behavioural approaches to counselling people with addictions problems. She is co-author (with Steve Rollnick and Chris Butler) of Health Behavior Change, A Guide for Health Professionals and author of numerous training packages relating to substance use, counselling and health promotion. Pip is a member of the international network of motivational interviewing trainers.


The Beeches Management Centre
3 miles from Birmingham City Centre within easy reach of motorway networks and a taxi journey from either Birmingham New Street Station or Birmingham International airport. It is set in 5 acres of grounds in leafy Bournville and a short walk away from Cadbury World! There is full disabled access. For people travelling from afar residential facilities are available at an extra charge, in en-suite rooms with telephone and TV. Contact The Beeches to arrange this (0121 433 3311). Visit their website.

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